Privacy Policy and GDPR

Your personal data privacy is one of the main concerns of VEIRON AUTO, VAT RO29943648, registration number J30/193/2012, headquartered in Sat Botiz, Str. Sirul Mare, nr.110, Satu Mare County, Romania, as data controller.

This document is intended to inform you about the processing of your personal data in the context of using the website https://www.veironauto.com, hereinafter referred to as "the site".

1. Categories of Personal Data Processed

A. If you are a client or potential client of Veiron Auto services (site user requesting services):

VEIRON AUTO will process your personal data such as:

• Full name
• Phone number
• Email address
• Registration number of the damaged vehicle
• Insurance policy number (optional, if provided)
• Name of the liable driver's insurer
• Date of the event
• Information about the car event (description, details)
• Any other categories of data you provide directly in the context of requesting our services via the site (e.g., through the damage notification form) or in any other way resulting from using the site to access our services.

Also, data regarding how you use the site (e.g., your behavior/preferences/habits within https://www.veironauto.com).

B. If you are a site visitor:

VEIRON AUTO will process your personal data that you provide:

• Directly in the context of using the site, such as data you provide in the contact/questions/requests section, to the extent you contact us this way.
• Indirectly, data such as: IP address, browser used, browsing duration, search history (if relevant for site functionality), operating system used, language and pages viewed, full URLs, clickstream to, through and from our site, information or services viewed/searched, duration of visits to certain pages, information regarding page interaction (e.g., scrolling, clicks, mouse-overs), user behavior data.

2. Purposes and Legal Grounds of Processing

A. If you are a client or potential client of Veiron Auto services:

VEIRON AUTO processes your personal data as follows:

• To process your request for car damage assessment and carry out the contractual relationship (providing Veiron Auto services), i.e., to collect and validate necessary information, inform you about the status of your request, communicate with you, invoicing, etc.
• To fulfill legal obligations incumbent on Veiron Auto in the context of provided services.
• For marketing activities, i.e., sending, via remote communication means (email, sms), commercial communications regarding products and services offered by Veiron Auto, to the extent you have given your consent.
• For statistical analysis, without creating individual profiles.

The processing of your data for these purposes is based, in most cases, on the execution of a contract to which you are a party or a legal obligation incumbent on Veiron Auto. For marketing activities, the legal ground is your consent, if given.

B. If you are a site visitor:

VEIRON AUTO processes your personal data to improve your browsing experience on the site and to provide services tailored to your needs.

3. Duration of Data Processing

VEIRON AUTO will process your personal data as long as necessary to achieve the above processing purposes.

If you are a client, we will process your data throughout the contractual relationship (damage assessment and management service) and afterwards according to legal obligations (e.g., for financial-accounting documents, the retention period required by law is 10 years from the end of the financial year in which they were drawn up, or applicable prescription periods).

If you withdraw your consent for marketing processing, VEIRON AUTO will stop processing your data for this purpose, without affecting processing carried out by VEIRON AUTO based on your consent before its withdrawal.

4. Disclosure of Personal Data

We do not rent/sell your personal data to third parties.

In addition to the controller, in certain situations, data may be accessible to third parties such as:

• Insurance companies (for claim settlement)
• Car repair shops (if you opt for repair through us and data transmission is necessary)
• Service providers (e.g., hosting providers, IT companies, web analytics providers), appointed, if necessary, as processors by the Controller.

They are contractually obliged to maintain data confidentiality and use it solely for the purpose for which it was provided.

We may also disclose your personal data to central/local public authorities, in the following exemplary cases:

• For site administration and ensuring its functionality;
• When such communication is necessary to comply with the law or protect VEIRON AUTO's rights;
• For maintaining, personalizing and improving the site and services provided through it;
• For data analysis, testing and research, monitoring usage and activity trends, developing safety features;
• When disclosure of personal data is required by law, etc.

5. Transfer of Personal Data

Personal data provided to VEIRON AUTO may be transferred outside Romania, but only to countries in the European Union or European Economic Area, or to third countries for which the European Commission has issued an adequacy decision. For transfers to third countries without an adequacy decision (e.g., certain US service providers), VEIRON AUTO will ensure appropriate safeguards (e.g., Standard Contractual Clauses).

6. Your Rights

Under the conditions provided by personal data processing legislation, as data subjects, you have the following rights:

• Right to information - the right to receive details regarding processing activities carried out by VEIRON AUTO, as described in this document;
• Right of access - the right to obtain confirmation from VEIRON AUTO regarding the processing of personal data, as well as details regarding processing activities such as how data is processed, the purpose, recipients or categories of recipients, etc.;
• Right to rectification - the right to obtain correction, without undue delay, by VEIRON AUTO of inaccurate/unjustified personal data, as well as completion of incomplete data;
• Right to erasure, without undue delay, ("right to be forgotten") - certain conditions apply; Following a deletion request, VEIRON AUTO may anonymize this data (thus removing its personal character) and continue processing for statistical purposes;
• Right to restriction of processing, under certain conditions;
• Right to data portability - the right to receive personal data in a structured, commonly used and machine-readable format, as well as the right for this data to be transmitted by VEIRON AUTO to another data controller, where legally required;
• Right to object:
  • Regarding processing activities, can be exercised by sending a request as indicated below;
  • At any time, for reasons related to your particular situation, for data processed based on VEIRON AUTO's legitimate interest or public interest, except where VEIRON AUTO can demonstrate compelling legitimate grounds that override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims;
  • At any time, free of charge and without justification, for data processed for direct marketing purposes (if applicable).
• Right not to be subject to an automated individual decision - the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you;
• Right to address the National Supervisory Authority for Personal Data Processing (www.dataprotection.ro) or competent courts, as necessary.

For any further questions regarding how personal data is processed and to exercise your rights above, please contact us at: veironauto@gmail.com

7. Children’s Privacy

VEIRON AUTO does not knowingly contact or collect information from persons under 18 years of age. The website is not intended to solicit information of any kind from persons under 18 years of age.

If we inadvertently obtain such information and are notified, we will obtain appropriate parental consent to use this information or, if not possible, will delete the information from our servers.

If you wish to notify us of receiving information about persons under 18, please contact us at veironauto@gmail.com

8. Changes to the Privacy Policy

We reserve the right to modify this privacy policy. In case of major changes, you will be notified by displaying a specific message on the site or, if we have your contact details and consent, by email.

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